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Privacy Policy

Last updated: [3.5.2026]

ASYA Lighting respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.asya-light.com, contact us, submit a project inquiry, upload design files, or use our website services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by:

ASYA Lighting / UZO LTD
Registered in Bulgaria
 

ASYA Lighting designs and manufactures custom lighting fixtures, decorative lighting, LED lighting solutions, and project-based lighting products for residential, hospitality, commercial, and architectural projects.

For the purposes of data protection law, ASYA Lighting / UZO LTD is the data controller of the personal data collected through this website.

2. What Personal Data We Collect

We may collect the following types of personal data:

Information you provide directly

When you contact us, submit a form, request a quote, upload files, or communicate with us, we may collect:

  • your name;

  • company name;

  • job title or role;

  • email address;

  • phone number;

  • country or location;

  • project details;

  • delivery or billing information, if relevant;

  • messages, requests, or inquiries you send to us;

  • files you upload, including sketches, drawings, reference images, 3D models, technical documents, or specifications.

Technical information

When you visit our website, we may collect technical information such as:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • pages visited;

  • time and date of visit;

  • referring website;

  • approximate location based on IP address;

  • cookies and similar tracking technologies.

Business communication data

If you contact us by email, phone, or another communication channel, we may keep records of that communication to respond to your inquiry and manage our relationship with you.

3. How We Use Your Personal Data

We use your personal data to:

  • respond to your inquiries;

  • prepare quotes and project proposals;

  • review custom lighting concepts, drawings, and 3D files;

  • communicate with you about your project;

  • provide information about our products and services;

  • process orders, payments, delivery, and support requests;

  • improve our website, services, and customer experience;

  • maintain website security and prevent misuse;

  • comply with legal, tax, accounting, or regulatory obligations;

  • send marketing communications where permitted by law or with your consent.

4. Legal Basis for Processing

We process your personal data only where we have a legal basis to do so under applicable data protection law.

Depending on the situation, we may process your data based on:

  • Contract necessity — when processing is needed to prepare a quote, manage an order, deliver products, or provide services.

  • Legitimate interests — to respond to business inquiries, improve our website, protect our business, and communicate with potential clients.

  • Consent — for certain marketing communications, cookies, file uploads, or optional data processing where consent is required.

  • Legal obligation — when we must keep records or disclose information to comply with tax, accounting, legal, or regulatory requirements.

5. Custom Project Files

If you send us sketches, drawings, 3D models, CAD files, reference images, or technical documents, we use those files only to evaluate, develop, quote, manufacture, or support your custom lighting project.

You confirm that you have the right to share any files or materials you send to us.

We take reasonable steps to protect submitted project files, but you should not upload confidential, sensitive, or third-party protected materials unless you are authorized to do so and understand how they will be used.

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

  • make the website function properly;

  • remember user preferences;

  • analyze website traffic and performance;

  • improve content and usability;

  • support security;

  • provide marketing or analytics features, where enabled.

Some cookies are necessary for the website to work. Others may require your consent depending on their purpose.

You can manage or disable cookies through your browser settings or through the cookie settings available on our website, where provided.

For more information, please see our Cookie Policy.

7. Analytics & Website Tools

We may use website analytics and performance tools to understand how visitors use our website. These tools may collect technical information such as pages visited, session duration, device type, browser type, and approximate location.

If we use third-party tools such as Google Analytics, Wix analytics, or similar services, those providers may process data according to their own privacy policies and terms.

8. Marketing Communications

If you subscribe to updates, request information, or agree to receive marketing communications, we may send you emails about our products, services, projects, or company updates.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

We do not sell your personal data to advertisers.

9. Who We Share Personal Data With

We may share personal data with trusted third parties only where necessary, including:

  • website hosting and website platform providers;

  • email and communication service providers;

  • analytics providers;

  • payment processors, where applicable;

  • delivery and logistics providers;

  • accountants, lawyers, consultants, or professional advisers;

  • IT support and security providers;

  • authorities, regulators, or courts where required by law.

We require service providers to handle personal data securely and only for the purposes for which they are engaged.

10. International Data Transfers

Because our website and digital tools may use third-party providers, your personal data may be processed or stored outside Bulgaria or the European Economic Area.

Where personal data is transferred outside the EEA, we aim to ensure appropriate safeguards are in place, such as adequacy decisions, contractual protections, or other lawful transfer mechanisms required by data protection law.

11. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • the type of inquiry or project;

  • whether an order or contract was created;

  • legal, tax, and accounting requirements;

  • warranty or support obligations;

  • dispute resolution needs;

  • whether you have asked us to delete your data.

Project inquiries that do not become active orders may be deleted or archived after a reasonable period.

Custom project files, quotes, invoices, and order-related communications may be kept longer where necessary for business records, warranty, legal, tax, or accounting reasons.

12. How We Protect Your Data

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

  • secure website hosting;

  • access controls;

  • password protection;

  • limited internal access;

  • secure communication tools where appropriate;

  • regular review of data handling practices.

No website or online transmission is completely secure, so we cannot guarantee absolute security.

13. Your Data Protection Rights

Under GDPR, individuals have rights over their personal data, including the right to access their data, request correction, request deletion in certain cases, object to certain processing, restrict processing, and request data portability where applicable.

Depending on your location and the circumstances, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate or incomplete data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • withdraw consent where processing is based on consent;

  • request transfer of your data to another provider, where applicable;

  • lodge a complaint with a data protection authority.

To exercise your rights, please contact us at:

[Insert email address]

We may need to verify your identity before responding to your request.

14. Complaints

If you believe your personal data has not been handled properly, you may contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection authority.

In Bulgaria, the supervisory authority is the Commission for Personal Data Protection.

15. Children’s Privacy

Our website and services are intended for business clients, designers, architects, developers, and adult visitors.

We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us so we can delete it where appropriate.

16. Third-Party Links

Our website may contain links to third-party websites, social media pages, platforms, or external services.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal data.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with a revised “Last updated” date.

We encourage visitors to review this page regularly.

18. Contact Us

For questions about this Privacy Policy or how we handle personal data, please contact us:

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